3 Easy Ways to Fix the Samsung Note 8/9/10 Apps Crashing Issue

The Samsung Galaxy Note series is a line of high-end Android phablets and smartphones, but this series has been discontinued. This series includes the following phone products:

1. Galaxy Note, released in 2011.
2. Galaxy Note 2, released in 2012.
3. Galaxy Note 3, released in 2013.
4. Galaxy Note 3 Neo, released in 2014.
5. Galaxy Note 4, released in 2014.
6. Galaxy Note Edge, released in 2014.
7. Galaxy Note 5, released in 2015.
8. Galaxy Note 7, released in 2016.
9. Galaxy Note Fan Edition, released in 2017.
10. Galaxy Note 8, released in 2017.
11. Galaxy Note 9, released in 2018.
12. Galaxy Note 10/10+, released in 2019.
13. Galaxy Note 20/Note 20 Ultra, released in 2020.

In general, people will use a smartphone for up to 4 or 5 years. So nowadays, the Galaxy Note users are mainly using Galaxy Note 8 and later products. Recently, many people ask how to solve the Samsung Note 8/9/10 apps crashing issue. If you are also in the same case, please read the following content to get solutions.

The following methods can fix Samsung Note 8 apps crashing, Samsung Note 9 apps crashing, and Samsung Note 10 apps crashing issues.

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Way 1. Clear Cache Files

In most cases, the reason why Note 9 apps keep crashing is the cache files. Please close all running apps and perform the following steps:

1. Open your Settings and tap Apps.
2. From the list of Apps that appears, tap on the app that crashes.
3. Tap Storage > Clear data or Clear cache.

The above steps only clear the cache of a specific app. If this method doesn’t work, you may need to clear the cache partition. Here is the guide:

1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, and then press and hold the Power button. 
3. When the Android logo displays, release all three keys.
4. The “Installing system update” message will show for 30 – 60 seconds, and then the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press the Power key to select.
7. Press the Volume down key to highlight yes, and then press the Power key to select.
8. When the wipe cache partition is completed, Reboot system now is highlighted. Press the Power key to restart the device.

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Way 2. Update the System and Apps

Most time we don’t like to update the system and apps, but these updates may solve some compatibility issues. When Samsung Note 8/9/10 apps keep crashing, you should try updating the system and apps. Here is the guide on how to update the system:

1. From the device home screen, swipe down from the Notification bar and tap Settings.
2. Scroll to and tap Software update, and then Check for updates.
3. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software is successfully installed.

To update apps, you just need to set your phone to update apps automatically. Here is the guide:

1. Tap on Google Play Store.
2. Slide your finger right starting from the left side of the screen.
3. Press Settings.
4. Press Auto-update apps.
5. Choose Auto-update apps at any time or Auto-update apps over Wi-Fi only.

Way 3. Reset App Preferences

One of the reasons why Note 9 apps keep crashing is that you have made the wrong settings. To solve the Samsung Note 8 apps crashing, Samsung Note 9 apps crashing, and Samsung Note 10 apps crashing issues, you can reset app preferences.

When you reset app preferences, it will reset all disabled apps, notification restrictions, default apps, background data restrictions, and permissions restrictions, while you will not lose your existing app data.

Here is the guide on how to reset app preferences:

1. Open the Settings app.
2. Tap Apps.
3. Tap the More settings (three-dot) icon at the upper right.
4. Tap Reset app preferences.

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