What Is Error 009 on Roku and Why?
Roku error code 009 means the Roku streaming device cannot connect to the Internet or Wi-Fi. This is a network error and means your Roku streaming device is connected to the internet, but cannot access it.
What causes Roku error 009? Top reasons include problems with your internet service provider, modem or router, corrupt user or DNS data, or hardware issues such as a broken cable or blocked Wi-Fi signal.
Based on the above possibilities, several methods to error 009 Roku are provided.
Method 1: Check Your Internet Connection
Since this error 009 Roku indicates some problem with your Internet connection, you should check your Internet connection first. If you have good internet, check that your network bandwidth meets the network requirements for streaming content on your Roku player.
Also read: [4 Ways] How to Connect Roku to WiFi Without Remote?
Method 2: Restart Your Roku
Another common way to fix most issues on a Roku device is to restart it. This will reset your streaming device, including the application or process that caused the error 009 Roku message.
To restart your Roku device, follow the steps below:
Step 1: Turn on your Roku device. Using its remote, navigate to Settings > System.
Step 2: Select Power and select System Reboot.
Step 3: Next, select Restart to confirm.
After rebooting, connect it back to your local network and see if the Roku error code 009 still shows up.
Method 3: Reset Network Settings
The Roku network configuration may be corrupted and some functionality on the device may be limited. So, resetting the network configuration might fix the problem. To do so, here is the guide.
Step 1: Open Roku and log in to your account. Then go to Settings and click System.
Step 2: In the next screen, select System Restart and click on the Network Connection Reset option. Then wait for the device to reset and it will automatically restart.
Step 3: When Roku turns on, go to Settings > Network > Wifi > Setup a New Wifi Connection Option.
Step 4: Select the WiFi you want to connect, and then select the I am at home option.
Step 5: Select Automatic in all further options and enter the password.
Once done, you can see if the issue persists.
Method 4: Clear Cached Data on Roku
Cached data on Roku is temporary information that helps the device complete tasks faster. However, once it is stored in the device for too long and builds up, it can cause problems. Clearing it can help resolve errors such as error 009 Roku.
To clear the cache on your Roku device, follow these steps:
Step 1: Turn on your Roku device and make sure it’s in the Home section of the main menu.
Step 2: Using the remote, clear the cache in the following order: Press the Home button five times, press the Up button once, press the Rewind and Fast Forward button twice.
Step 3: After clearing, restart the Roku device and connect to the local network.
Method 5: Reset Roku
The software may also be corrupted due to display errors. So, resetting your Roku to factory defaults might fix the problem.
Step 1: Open Roku and log into your account.
Step 2: Go to Settings > System.
Step 3: On the next screen, select System Reboot and click on the Factory Reset option.
Wait for the device to restart and check if the problem persists.
About The Author
Position: Columnist
Vega joined MiniTool as an editor after graduation. She enjoys helping people with computer problems, including disk management, data recovery, and more. She is constantly expanding her knowledge in related fields. And she will continue to bring more easy-to-understand professional articles to help people solve various problems on the PC. In her daily life, Vega enjoys hanging out with friends, shopping online and listening to music. She is someone who knows how to enjoy life.