When you are trying to shut down your computer, you may receive the “This app is preventing shutdown” message. What causes the error and how to fix it? In this post, MiniTool would show you the answers.

It is recommended to close all running programs before you shut down or reboot the Windows computer. If an application has unsaved data, it will stop you from shutting down the PC showing you the “This app is preventing shutdown” message.

Then you can either click on Shutdown anyway to continue the process or click Cancel and execute methods in the post. After that, you can turn off the PC without the occurrence of “this app is preventing you from restarting or signing out” or something like that.

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Method 1: End Task via Task Manager

As the error message suggests, there are running apps on the computer that prevent you from shutting down the device. Hence, a simple way to solve the issue is to close the app.

Step 1: Right-click on the Windows icon and then click Task Manager in the pop-up menu.

click Task Manager

Step 2: Right-click on the target process and click End task.

click End task

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Method 2: Configure Auto End Task

Step 1: Open the Run window, type regedit, and hit Enter.

open Registry Editor from the Run window

Step 2: Copy the path below and then paste it in the address bar of the Registry Editor window. Then click on the Enter key.

HKEY_CURRENT_USERControl PanelDesktop

Step 3: Right-click on the Desktop folder, hover over the New option, and click String value.

click String value

Step 4: Name the new value as “AutoEndTasks”. Then double-click on it and type 1 in the blank field. After that, click OK to save changes.

change the string value

Step 5: Close the Registry Editor and restart the PC to check if the “This app is preventing shutdown” message disappears.

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Method 3: Force Shutdown

A direct way to solve the privacy filter preventing restart error is to shut down the PC forcefully. You can do that by running a command.

Step 1: Open the Run window.

Step 2: Enter Shutdown /f /t 0 and click OK to run it in the Command Prompt.

force shutdown the computer

Step 3: Then your computer will be shut down forcefully. If this doesn’t work, force close the PC by holding the Power button.

Related article: Fixed: Shutdown Button Not Working on Windows 10/11

Method 4: Disable Fast Startup

According to user reports, disabling fast startup can fix the “this app is preventing you from restarting or signing out” issue.

Step 1: After opening the Run window, type powercfg.cpl and click OK.

open Power Options from the Run window

Step 2: Click the Choose what the power button does link.

Choose what the power button does

Step 3: Tap on the Change settings that are currently unavailable link.

Change settings that are currently unavailable

Step 4: Uncheck the Turn on fast startup option and click Save changes.

click Save changes

Step 5: Restart the PC to check if the privacy filter preventing restart error is solved.

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Method 5: Run Power Troubleshooter

Windows built-in Power Troubleshooter can detect and fix any power-related bugs that prevent your system from shutting down. You can run it after you encounter the “this app is preventing shutdown” error.

Step 1: Open Settings by pressing Windows and I keys.

Step 2: Click Update & Security > Troubleshoot > Additional troubleshooters.

click Additional troubleshooters

Step 3: Scroll down the items to find the Power option. Then click on it and tap Run the troubleshooter.

click Run the troubleshooter

After you performing the above methods, you may be able to shut down the computer properly without receiving the “This app is preventing shutdown” message. To clean up and optimize your PC, try using MiniTool Partition Wizard – a good PC cleaner and optimizer.

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