DirecTV is an American direct broadcast satellite service provider that is based in El Segundo, California. This service enables you to watch various TV shows, movies, and so on. However, sometimes DirecTV error code 721 may occur when you watch certain channels.
Once the error code 721 DirecTV comes out, it means you don’t subscribe to the channel you’re trying to watch or your receiver isn’t getting the program information for the specific channel.
To resolve the DirecTV code 721, the following solutions are available for you.
Solution 1: Check Your Package
Usually, the DirecTV 721 code may show up if the channels you are trying to stream are not part of your subscribed package. Therefore, we recommend you check your subscription package first when you encounter this error.
Step 1: Launch the browser on your PC and visit the official DirecTV Channel Lineup page.
Step 2: On this page, click Check it under the Get Channel Lineup section.
Step 3: After that, scroll down to find your subscription package. Then you can find out if the channel that presents the error is included in your package. If not, you ought to upgrade your package to get the specific channel.
If the channel is in your package but the DirecTV 721 code persists, you should go on with other solutions.
Solution 2: Refresh the DirecTV Service
Sometimes, certain system glitches with the DirecTV service can also lead to the DirecTV error code 721. In this case, you should try to fix the error by refreshing the DirecTV service.
Step 1: Visit the official DirecTV website and sign in.
Step 2: Go to My Account and then select My Equipment to see the receivers for your account.
Step 3: Click Refresh receiver next to the problematic receiver.
Step 4: Wait for 5 minutes and then restart your receiver to see if the error code 721 DirecTV is fixed.
Solution 3: Power Cycle Your Receiver
Another way that may help you resolve the DirecTV error code 721 is to power cycle your receiver.
Step 1: Make sure the DirecTV receiver is not streaming any channels.
Step 2: Unplug your receiver’s power cord from the power source and your receiver.
Step 3: Wait for 15 seconds. Then plug the power cord back.
Step 4: Press the Power button on your receiver to turn it on.
Once you restart your receiver, go to check if the DirecTV code 721 disappears.
Solution 4: Reset Your Receiver
In some cases, resetting your receiver may help you get rid of the DirecTV 721 code as well. To do this, follow the steps below.
Step 1: Go to find the Reset button on the back of your receiver.
The Reset button is usually a small red button inside the access card door.
Step 2: Short-press the Reset button and wait for it to restart. You may see all the lights flash at once.
After the process is completed, you may repair the DirecTV error code 721 successfully.
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Solution 5: Contact ATT Support
If the other solutions don’t work when you are facing the DirecTV error code 721, you can contact ATT Support and get some effective and technological fixes to this annoying error.
There are several feasible methods are listed in this post. If you get stuck in the DirecTV error code 721, you can follow these methods to figure it out. If you have some additional solutions to the error, you can share them with us in our comment part.
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