Windows 10 Stuck on Hi There Screen
Sometimes, when users face this Windows stuck on hi there screen issue, the Windows installer gets stuck on the Hi there screen. At this time, they cannot enter information in a given field, so the screen does not move forward. Some of the reasons for this unusual behavior include corrupted installation images, invalid boot configurations, etc.
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How to Fix Windows 10 Stuck on Hi There Screen
Here, we summarize several methods to help you fix this issue. Try them one by one until the error gets solved.
Method 1. Run Startup Repair
You can try running the startup repair utility by rebooting into Advanced Options. This will clear any roadblocks such as bad system files, invalid launch configurations, etc. It may solve the Windows 10 stuck on hi there screen. To do that, you can follow the steps below:
Step 1: Use a Windows recovery drive or Windows installation disk to boot your PC.
Step 2: When you see the option to install Windows, click Repair your computer instead on the bottom left portion of the window. Then choose Troubleshoot > Advanced Options > Startup Repair.
Step 3: Select the target operating system to fix. Then Windows will start diagnosing your system. If any problem is detected, Start Repair will attempt to fix it.
Method 2. Rebuild BCD
BCD (Boot Configuration Data) is the most important Windows component to start or boot your computer. If the BCD is missing or corrupted, Windows 10 stuck on Hi there screen. Therefore, you can rebuild BCD to fix the error.
Step 1: Go to the Advanced options screen following the steps of Method 1, and then select Command Prompt.
Step 2: In the Command Prompt window, type the following commands in order and press Enter after each one.
- bootrec/fixmbr
- bootrec/fixboot
- bootrec /scanos
- bootrec /rebuildbcd
Once done, restart your computer and check if the Windows stuck on hi there screen issue gets solved.
Method 3. Get a New Setup Image
As mentioned above, since the data on the installation media may be corrupted, you should create a new USB bootable device again and start the installation process.
If that doesn’t work, you’ll recreate the bootable device using a new Windows ISO image file.
Bottom Line
When faced with the Windows stuck on hi there screen issue, you can try three methods shared in this guide. If you have any other solutions to this error, you can leave them in the following comment zone.
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