Office 365 Error 0-2060: Discover the Reasons & Solutions

Some people report that they encounter the Error Code: 0-2060(0) when they try to install Microsoft 365 on their computers. This error bothers them a lot. For example, here is a user report from the answers.microsoft.com forum:

I encounter Error Code: 0-2060 (0) when I try to install Microsoft Office 365, What can I do? My connection is ok and I have more than 100GB free on the hard drive.https://answers.microsoft.com/en-us/msoffice/forum/all/error-code-0-2060-0/5ac39f29-11aa-4af5-82eb-0e282ac0f79f

Are you also struggling with the same error? If so, you can keep reading to get reasons and solutions for the Microsoft Office 365 Error: 0-2060 (0).

What Causes the Office 365 Error 0-2060?

What causes the Office 365 error 0-2060? After investigating extensive user reports and posts, I find that the Office 365 installation error 0-2060 can mainly be triggered by these reasons:

• Improper internet connectivity
• Interference from security settings
• Residuals of previously installed versions of Office
• Proxy settings or VPN
• An older version of Office installed
• Insufficient disk space

After knowing the causes of the Microsoft Office 365 Error: 0-2060 (0), you can choose the corresponding way below to fix the error.

How to Fix the Office 365 Error 0-2060?

How to fix the Office 365 error 0-2060? In this section, I summarize many effective ways from the Internet to help you get rid of the error. You can choose the way you like to have a try.

Way 1. Try Some Basic Tricks

Before trying the advanced ways to troubleshoot the Office 365 installation error 0-2060, you can try some basic tricks first:

• Check the Internet connection
• Disable Proxy settings and VPN
• Use Get Help Network and Internet Troubleshooter
• Temporarily disable antivirus or firewall
• Perform a clean boot

Way 2. Free Up Disk Space

Insufficient disk space may cause the Office 365 error 0-2060 easily. In this case, I recommend you to use MiniTool Partition Wizard to get more free space. It offers the Space Analyzer feature to scan and lay out the disk usage and make you delete unwanted files easily.

In addition, this multifunctional tool can also help you partition hard drive, check disk for errors, change cluster size, format SD card FAT32, rebuild MBR, convert MBR to GPT, recover data from different devices, and more.

Here’s how to use the Space Analyzer feature:

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

1. Download and install MiniTool Partition Wizard on your computer.
2. Launch this app to enter its main interface.
3. Click the Space Analyzer from the top toolbar.
4. Select your system drive from the drop-down menu of Select, and click Scan
5. Right-click the file/folder you don’t want, and select Delete (Permanently).

Way 3. Uninstall Previous Office Versions

Having an older version of Office can cause conflicts during the installation of a new version, resulting in Office 365 error 0-2060. Uninstalling the older version helps prevent these conflicts. Here are the detailed steps to uninstall the previous Office version:

Step 1. Press the Win + X keys simultaneously to open the Quick Link menu, and select Windows PowerShell (Admin) from the menu. Click Yes in the prompt UAC window.

Step 2. Type the following command and press Enter:

Get-AppxPackage -name “Microsoft.Office.Desktop” | Remove-AppxPackage

Step 3. Once done, restart your computer. Then, try to install Microsoft Office 365 again and check if the error is fixed.

Way 4. Use the Office Offline Installer

You can also try using the Office offline installer to bypass the internet-related issues that result in the Office 365 error 0-2060. Here’s how to do that:

1. Go to office.com and sign in with your account.
2. Select Install Office > Install Office.
3. In the Download and Install window, click on Other options.
4. Check the box to download the offline installer and select your preferred language.
5. Then, click Download and save the installation file to a drive with sufficient storage space. Meanwhile, it will create a virtual disk.
6. Double-click the downloaded file, click the virtual disk, then double-click either Setup32.exe or Setup64.exe to start installing Office 365.
7. Follow the on-screen instructions to complete the installation.

Way 5. Clear Microsoft Cache

The residuals of previously installed versions of Office can also lead to the Office 365 error 0-2060. Therefore, you can clear Microsoft caches on your PC to fix the Office 365 error 0-2060. Here are the detailed steps:

Step 1. Press the Win + S keys simultaneously to open the Search window.

Step 2. Type “%localappdata%\Microsoft\Office\16.0\OfficeFileCache” in the search box and press Enter.

Step 3. In the OfficeFileCache folder, choose the folder you see and click Delete.

Step 4. After clearing the cache, restart your computer and try installing Office again.

Wrapping Things Up

After reading this post, you can get the reasons behind the Error Code: 0-2060(0) and some effective solutions to solve the error. You can try these ways if you run into the same error on your PC.