How to Fix DirectX Setup an Internal System Error Occurred

DirectX is a collection of tools developed by Microsoft to handle tasks related to multimedia like 3D gaming, graphics, network gaming, videos, audio processing, etc. It is preinstalled on Windows by default. Sometimes, you may need to update or reinstall DirectX in order to play certain games or repair errors.

However, the “DirectX setup an internal system error occurred” issue can occur when installing or updating DirectX on Windows 11/10. The error can be caused by some possible reasons, such as antivirus interference, corrupt system files, faulty hardware, etc. Don’t worry. There are several feasible solutions for the error. Let’s try.

DirectX setup an internal system error occurred. How to fix it? When I try to manually install DirectX that goes with the game, I get this error. Please any advice for me.https://answers.microsoft.com/en-us/windows/forum/all/directx-setup-an-internal-system-error-occurred/b1bde7da-e956-4971-a624-b215ce4b6a34

Fix 1. Run DirectX End-User Runtime Installer as an Administrator

According to user reports, the “DirectX install an internal system error occurred” problem mainly occurs when manually installing DirectX with the DirectX End-User Runtime Web Installer. Here you need to make sure to download the pack from its official website and run it as an administrator.

Step 1. Right-click the DirectX End-User Runtime Web Installer pack and select Properties.

Step 2. Go to the Compatibility tab in the pop-up window, tick the checkbox next to Run this program as an administrator, and click the Apply > OK buttons to save the changes. Then reinstall and see if the “DirectX install an internal system error occurred” message disappears.

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Fix 2. Run SFC or DISM Scan

If some important system files are corrupted or broken, you may fail to install the program and encounter the “DirectX an internal system error occurred” issue. So, we recommend you perform an SFC or DISM scan to repair system files.

Step 1. Type cmd in the search box, right-click Command Prompt from the best match,and select Run as administrator option. Then click on Yes.

Step 2. Type the sfc /scannow command in the elevated command prompt and hit Enter. Then wait for the SFC scan to complete. Once done, reboot your PC and see if the “an internal system error occurred DirectX” issue gets solved. If not, proceed with the following steps.

Step 3. If the above command can’t get rid of the error, you can try running DISM commands. Open the elevated Command Prompt window again and run the following commands one by one.

• Dism /Online /Cleanup-Image /CheckHealth
• Dism /Online /Cleanup-Image /ScanHealth
• Dism /Online /Cleanup-Image /RestoreHealth

Fix 3. Check for Windows Update

In addition, you can try installing DirectX 12 via the Windows Check for Updates feature. If the “an internal system error occurred DirectX” message occurs when manually installing, this method is worth trying. To do that, press the Win + I keys to open the Settings window, select Windows Update from the left panel, and click Check for updates.

Fix 4. Check the Antivirus Software Interference

Sometimes your antivirus software may block the DirectX from installing, triggering the “DirectX install failed an internal system error occurred” error. In this case, you can try disabling your antivirus software temporarily or Windows Defender Firewall temporarily and see if it works. If not, re-enable the antivirus security.

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Fix 5. Use Registry Editor

Besides, you can try editing the Registry key to fix the “DirectX an internal system error occurred” issue. This has been proven by some users. Let’s try.

Step 1. Press the Win + R keys to open the Run dialog box, type regedit in it, and press Enter. Then click Yes to open Registry Editor.

Step 2. Browse to the following path and double-click the InstalledVersion on the right panel to open its Edit Binary Value window.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectX

Step 3. Delete the value data within the window and replace it with the value: 0808 00 00 00 09 00 00 00. Then click OK to save the change.

Step 4. Double-click the Version key, change its Value data to 4.09.00.0904, and click OK.

Once done, restart your PC and check if the “DirectX install failed an internal system error occurred” error disappears.

Fix 6. Install a Proper Edition of Windows 11

Some users from the Reddit forum reported that the “DirectX setup an internal system error occurred” mainly on Windows 11 Pro N. If you also have this edition installed on your computer, switch from Windows 11 Pro N to other versions like Windows 11 Pro.

Note that you need to back up all important files before reinstalling Windows 11. This is because a clean installation will erase all data on the hard disk. Here you can use professional backup software –  MiniTool ShadowMaker, which can back up/sync files, folders, partitions, and operating systems to another location.

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However, if some important files are deleted due to the error, you can recover them using MiniTool Partition Wizard. It provides expert data recovery solutions for accidental deletion, formatted hard drives, power outages, etc. Moreover, this software supports pictures, audio, and video previewing so that you can find needed files quickly.

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Wrapping Things Up

This post focuses on how to fix “DirectX install failed an internal system error occurred” on Windows 11/10. Sincerely hope the above 6 methods can help you fix the problem. If possible, you can share this post with other affected users in your communities.