What to Do If Dead Island 2 Crashes or Won’t Launch? 7 Solutions!

Dead Island 2 is an action role-playing game released for PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S on 21 April 2023. For Windows users, this game was initially released on Epic Games. But on 22 Apr, 2024, this game came to Steam.

On Steam, this game received mostly positive reviews. However, you may also encounter the Dead Island 2 crashing, freezing, not launching, or black screen issues. To solve these issues, you can try the following ways.

Way 1. Check the PC Specs

To run Dead Island 2, your PC needs to meet the game’s minimum requirements. Otherwise, you will encounter the Dead Island 2 not launching or crashing issue. The Dead Island 2 minimum requirements are as follows:

• CPU: AMD FX-9590 / Intel Core i7-7700HQ
• RAM: 10 GB
• GPU: Radeon R9 390X (8192 VRAM) / GeForce GTX 1060 (6144 VRAM)
• Storage: 70 GB available space

To check the PC specs, you just need to press the Windows logo key + R to open the Run box, type “dxdiag”, and press Enter to open DirectX Diagnostic Tool. On the System tab, you can check the PC’s Processor and Memory. On the Display tab, you can check the PC’s graphics card.

Then, open the Windows File Explorer to check the space usage. If your game drive doesn’t have enough free space, you can try using MiniTool Partition Wizard to extend it.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Way 2. End the Epic Store Online Services

If you play the game on Epic Games, you can try this method to solve the Dead Island 2 not launching issue.

1. Launch Epic Games and then launch the Dead Island 2 game.
2. After a couple of seconds, if the game doesn’t start, open Task Manager by pressing Ctrl+Shift+Esc.
3. End a few Epic Store Online services, just one by one. NOT the epic store, just online services.

Way 3. Turn the Windows Audio Service Off

Many people say turning off the Windows Audio service before playing the game can solve the Dead Island 2 freezing or crashing issue. You can have a try.

1. Press the Windows logo key + R, type “services.msc”, and then press Enter to open Services.
2. Scroll down to find Windows Audio. Right-click this service and select Stop.
3. Then, launch the game to see if it runs properly. If all is OK, you can then turn the same service back on.

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Way 4. Roll Back the GPU Driver

Sometimes, the newest GPU driver may be incompatible with the game. Then, you need to roll back or downgrade the GPU driver version. An NVIDIA user says he has solved the Dead Island 2 crashing issue by rolling back the GPU driver to the 531.61 version. You can do a similar thing to solve the issue.

Way 5. Turn Off FSR2

FSR2 (FidelityFX Super Resolution 2) is a rendering technology dedicated to improving the quality of game images. Especially when the hardware performance is insufficient, it can make the picture look smoother through intelligent interpolation technology.

However, this technology may be buggy and cause the Dead Island 2 freezing or crashing issue. If you have enabled this feature, you need to disable it. You can find this option in the game’s graphics settings.

Way 6. Turn Off AMD FidelityFX Super Resolution 2

Have you encountered the Dead Island 2 crashing issue when repairing and upgrading weapons? If so, disabling AMD FidelityFX Super Resolution 2 in the game may solve the issue.

Note that AMD’s FidelityFX Super Resolution 2 is used to produce higher-resolution frames, with an option for boosted performance if need be. As such, you might need to lower your graphics settings if framerates continue to drop with this disabled.

Way 7. Move the Game to the C Drive

Is the game installed on the C drive? If not, you may encounter the Dead Island 2 black screen or crashing issue. Then, you just need to move the game to the C drive and then the issue may disappear. Then, the following 2 posts may help you:

1. 3 Methods to Help You Move Steam Games to Another Drive
2. [3 Ways] How to Move Epic Games to A New PC/Another Drive

Of course, to solve the Dead Island 2 crashing issue, you can also try running the SFC commands, reinstalling the game, etc.

Bottom Line

This post offers 7 solutions to the Dead Island 2 black screen, crashing, freezing, or not launching issue. You can try them one by one.