Crime Scene Cleaner is a game all about cleaning other people’s messes, released on 14 Aug 2024. In the game, you’ll need nerves of steel to clean up crime scenes left behind by big and small criminals.
With the help of a full arsenal of equipment, you’ll clean up blood stains, collect bodies, and remove any odors. All of this is done under the pressure of a tight deadline and the police in hot pursuit.
This game is attractive and has received mostly positive reviews on Steam. However, some people report that they have encountered the Crime Scene Cleaner not launching, crashing, or black screen issues. To solve these issues, you can try the following solutions.
Solution 1. Restart Your PC
When you can’t load Crime Scene Cleaner, you should first try to restart your PC. Restarting the PC can solve some small glitches.
Solution 2. Make Sure Your PC Meets the System Requirements
To avoid the Crime Scene Cleaner black screen, not launching, or crashing issue, your computer should meet the following minimum system requirements.
- OS: Windows 10/11(64-bit)
- Processor: i5-7500 or similar
- Memory: 16 GB RAM
- Graphics: GTX 1060
- Storage: 35 GB available space
- Additional Notes: Intel ARC series cards may not be supported yet.
Now, you should check your PC specs. If your computer doesn’t meet these requirements, the Crime Scene Cleaner not launching on PC issue will occur. To solve this issue, you need to follow these posts to upgrade the hardware components.
- How to Upgrade Processor/CPU in a PC? Follow the Full Guide!
- Can You Upgrade GPU | How to Upgrade GPU [Laptop & Desktop]
- How To Upgrade Or Replace The RAM On Your Computer
- How to Upgrade to Larger Hard Drive Without Data Loss?
Solution 3. Move the Game to Another Partition
If the original partition that installed Crime Scene Cleaner doesn’t have enough free space, the Crime Scene Cleaner crashing/ black screen issue may occur. To solve this issue, you can use MiniTool Partition Wizard to extend the game partition by taking free space from other partitions. Here is the guide:
MiniTool Partition Wizard FreeClick to Download100%Clean & Safe
- Run MiniTool Partition Wizard to enter its main interface, select the game partition from the disk map, and click on Extend Partition from the left pane.
- Select the drive that you want to take free space from the drop-down menu, and then drag the slider bar to occupy the free space or input the specific volume. Then click on OK.
- Click on Apply to execute the process.
Solution 4. Run Steam and Crime Scene Cleaner as Administrator
Running an app as an administrator can avoid many glitches. You can do as follows to run Steam and Crime Scene Cleaner as administrator.
- Right-click the Steam icon and select Properties.
- Under the Compatibility tab, check the box of Run this program as an administrator.
- Then click Apply > OK to save the changes.
- Go to the Crime Scene Cleaner installation folder, and repeat the above to the Crime Scene Cleaner execution file there so it also runs with administrative privileges.
Solution 5. Update Your Graphics Driver
If your graphics driver is outdated, the Crime Scene Cleaner not launching on PC issue may occur. Updating the graphics driver can solve the issue. To do that, follow the steps:
- Type device manager in Taskbar Search, find and open the Device Manager.
- Unfold the Display adapters.
- Right-click on the graphics card that you are going to update and click the Update driver option.
- Select Search automatically for drivers. Then follow the instructions to operate.
Solution 6. Disable Antivirus Software
Your antivirus software or firewall protection service may be blocking Crime Scene Cleaner when it is not needed. Refer to this post: How to Disable Antivirus on Windows 10 Temporarily/Permanently
Solution 7. Reinstall the Game
If none of the above troubleshooting fixes resolve the Crime Scene Cleaner crashing issue, you can consider uninstalling and reinstalling Crime Scene Cleaner.
Bottom Line
Is your Crime Scene Cleaner not launching on PC, crashing, or showing a black screen? If so, you can try the above 7 solutions to solve it.